Why Choose Us?

Woman giving thumbs up for Wenatchee's top auto repair shop, Global Car Care

There are many things you look for when you are considering an auto repair company. Click on the headlines below to learn more about why Global Car Care in Wenatchee makes an excellent choice for auto repair and maintenance for your Asian, Import, Domestic, or European vehicles.

 

Highly Qualified Auto Repair Experts

We believe in giving you the very best service for auto repair that you can find. That’s why we seek out and hire the very best auto repair technicians. We look for technicians that have strong experience with the brands of vehicles we service. We look for those with ASE Certified and Master Technician certifications that shows they keep current on their training.

Super-Clean, Modern Facility

We hear it all the time from our customers about how clean and organized we keep our shop. It’s true. We have worked hard to make our shop very functional and believe in a clean organized auto repair shop.

We make auto repair more convenient – For You!

At Wenatchee Global Car Care, we realize how important your car is to you each day. So, when you have to get it serviced, it does inconvenience you. So, we’ve added some features to our business that tries to make your auto repair and maintenance more convenient for you. Here is a short list of some of the things we’re doing to help you.

Convenient Location: We’re located on 1840 North Wenatchee Avenue between Swim World and the “Red Barn.”
Same Day Service is a top priority: We know you need your car back as soon as possible, that’s why we’ve developed an organized and fluid system that allows us you to get your car back the same day it comes in. This is not just maintenance, but repairs too. Obviously, certain circumstances prohibit us from completing work on the same day. However, we work hard to keep those situations to a minimum.

Online Appointment Requests: Here on our website, we have a Request Appointment Page that allows you to send us an appointment request any time of the day or night, while we are open or closed. Once our advisors receive the request, we check availability and contact you to confirm or arrange another appointment. Using this system helps you start the ball rolling any time when it’s convenient for you.

Complimentary Shuttle Service: For local customers, we have a shuttle service that makes it super-easy on you. Just come on in for your appointment, and our shuttle driver will get you to the office or home and return to pick you up when your car is ready later. No charge to you. Now, you don’t have to arrange a ride and inconvenience someone else.

Loaner Car: We have a loaner car that is available for customers whose car needs to be here in the shop for longer periods. We only have one, so availability varies and certain restrictions apply.

Discounted Rental Cars: We have also arranged a discount with a rental car company that saves you money on a rental when your car is here in the shop. Talk to your service advisor for details.

Early bird/Night Drop Box: If you need to get your car here while we are closed, use our drop box service. Bring your car here, park it in the designated space, fill out the drop box form and put your keys in our safe key-drop.

Emergency Towing: If you find yourself with a breakdown, call our offices for possibly complimentary towing. If we’re closed, press ‘0’ to be directed to our dedicated towing company. For many situations, we will pay for your towing.

Many While-You-Wait Services: For certain maintenance service appointments, we have a technician service your car right away while you wait in our waiting room. This can make getting your maintenance much quicker and far more convenient than other times.

The Best Waiting Room Around: Our waiting room is clean, comfortable and big. We have a lot of amenities to help out while you are here waiting for your car.

  • Free Wi-Fi
  • Fresh Coffee
  • Tea
  • Bottled water
  • And an awesome kids play area.

Great Kids Fun Room: When you need to wait for your car to be serviced, feel welcome to bring the kids. We have created a fun room just for them that is sure to keep them occupied and having fun while you wait.

We Also Specialize in European Vehicles

If you own a BMW, Mercedes Benz, Audi, VW or Volvo, you’ll love our shop. We have the experience, the tools, the manufacturer resources and the know-how to service these brands expertly. Once our customers find out we can service their European car, they only go back to the dealerships for under-warranty covered repairs and to trade in the car.